Contact us
Contact EXXID: We're Here to Assist You
Thank you for your interest in EXXID. We value your connection and are delighted to assist you with any questions you may have about our collections, your order, or your experience with us. Please don't hesitate to reach out through any of the channels below—our team is always happy to help.
Customer Service Hours:
Monday to Friday: 9:00 AM - 6:00 PM (HKT)
We strive to respond to all inquiries within 24 hours during business days.
Get in Touch:
Email:
exxid@outlook.com
For general questions, styling advice, or order support, our inbox is always open.
Phone:
+852 2367 1542
Prefer to speak with us? Give us a call during our business hours.
Visit Our Office:
EXXID Customer Care
68 Johnston Road, Wan Chai
Hong Kong
(Please note: This is our office address and not a physical retail store. We are an online-based boutique dedicated to bringing our collections directly to you.)
Stay Connected:
Follow us on social media for the latest updates, style inspiration, and behind-the-scenes glimpses into the world of EXXID. Find us by searching @exxid.official.
We look forward to hearing from you!
The EXXID Team